The Last Word on July 2026

The Last Word

A roundup of digital marketing and email marketing articles, posts, and social buzz you might have missed last month… Must-read articles, posts & reports Personalisation Is Not a Merge Tag. It’s a Judgement Call. (Holistic Email Marketing) AI Meets the Wiretap Statutes: Three Class Actions the Email Industry Should Be Watching (Email…

The No. 1 Thing Holding Back Loyalty Programs

Is Your Customer Loyalty Program Wasting Its Best Data?

Some brands hold their loyalty programs in high regard, seeing them as a key to their success. Others are more skeptical, questioning whether their programs actually foster loyalty or just needlessly give away margin. A new survey of 310 loyalty and marketing professionals by Forrester Research, commissioned by Zeta Global, confirms this…

12 Trends a-Trending: Digital Marketing Insights for the Holiday Season Ahead

12 Trends a-Trending 2026

Like a snowflake, every holiday season is unique. Knowing what economic, technological, and consumer challenges and opportunities to expect and then planning appropriately can allow marketers to maximize their chances of having a successful holiday season. To help you plan your holiday marketing, Zeta’s Strategy & Analytics Teams have pulled together a…