Support the Movember Foundation

I had a prostate cancer scare earlier this year. Thankfully, I’m okay and am now getting regular checkups. However, my father had prostate cancer, so it’s likely that I’ll follow in his footsteps. But my father also survived his battle with cancer, so I’m hoping to follow in his footsteps in that way as well.

Prostate cancer is the 2nd most common cancer in men. The Movember Foundation is working to cut prostate cancer deaths in half by 2030. Help me help them reach their goal.

To help raise awareness, I’ll be swearing off shaving all this month. I’ve never grown a mustache or beard before, so I’m not sure what will happen. Will I transform into Chris Hemsworth or Gandalf? Who knows? Let’s find out. I’ll share pictures throughout the month on Twitter and here on this blog. Help me help the Movember Foundation.

>> Help Fight Prostate Cancer

Why GDPR Can Improve Your Email ROI

“GDPR is not the cataclysm everyone was expecting,” I told Beth Negus of Chief Marketer for this article.

60% of brands that are complying with GDPR saw their email lists shrink by less than 10%, according to a Litmus poll. And our whitepaper on email marketing’s ROI also found that brands operating in the more heavily regulated European Union have higher ROIs than US brands, which are primarily subject to the very lax CAN-SPAM law.

For the full conversation about why marketers shouldn’t be afraid of GDPRor the California Consumer Privacy Act or any national legislation that’s spurred into existence by the CCPA

>> Read the full article on

Interactive Email’s Opportunities and Challenges

Enthusiasm for email interactivity is at an all-time high. Marketers told Litmus that creating interactive email experiences was going to be the biggest design trend of 2018, and that’s a year after marketers declared that 2017 is the year of interactive email. Marketers are right to be excited.

Allowing subscribers to click in an email and activate additional content within that email reduces friction by not forcing them to visit a website or app. However, email’s disruptive evolution from static message to mailable microsite presents many challenges.

But first things first. Before we look at the challenges, let’s look at all the opportunities that interactive emails offer to marketers.

>> Read the full post on the Litmus blog

6 Strategic Trends Reshaping the Future of Email Marketing in Banking

Email remains the workhorse of digital marketing. But how do companies in the banking industry create email campaigns that increase conversions, drive more traffic to your website, and generate more sales?

In this post, Bill Streeter, Editor at The Financial Brand, discusses six big email marketing trends, sharing insights from several email experts, including me. The top trends identified include:

  1. Maximizing Relevance Through Personalization
  2. Artificial Intelligence and Machine Learning
  3. Integrating Email Into an Omnichannel Marketing Strategy
  4. Leveraging Email for Onboarding & Cross-Selling ROI
  5. Focus on Conversions, Not Clicks and Open Rates
  6. Test Early and Often for Many Factors (But Not All at Once)

>> Read the full post on

Taking Advantage of the Promise of Interactive Emails

Email interactivity is the No. 1 email design trend of 2018, according to a Litmus poll. These advanced email coding techniques allow you to add functionality to your emails that was previously solely in the realm of websites.

In this webinar, EEC 2018 award-winners Alice Li and I discuss how marketers can take advantage of this new trend in email design and share inspiring examples. Reset your expectations for what’s possible in an email and understand how your brand can best use interactive emails. Key takeaways:

  • Understand the adoption rates of interactive email elements
  • Discover how email interactivity works
  • See real-world examples of interactive emails
  • Learn about how interactivity affects email metrics and the email interactions

Taking Advantage of the Promise of Interactive Emails

October 30, 2018
2pm EDT / 11am PDT / 6pm GMT

Your Presenters:
Alice Li
Sr. Email, Web Developer, Shutterstock
2018 eec Stefan Pollard Email Marketer of the Year Award winner

Chad S. White
Research Director, Litmus
2018 eec Email Marketer Thought Leader of the Year Award winner

>> Register for this free webinar

Litmus Live Optimization Webinar - Supercharge Your Welcome and Onboarding Emails

A great first impression is often the first crucial step to building a long-lasting relationship. It’s no different in email marketing. When new prospects enter the top of your funnel through a newsletter signup, free trial offer, or asset download, how do you best introduce them to your brand, set expectations, and plant the seeds for relationships that last?

With this webinar, we’re bringing Live Optimization—one of the most popular sessions at Litmus Live—right to your desk. Join the Litmus team and onboarding email expert Val Geisler as we review welcome emails from your peers and provide hands-on A/B testing suggestions, design feedback, and strategic takeaways to help you maximize value, engagement, and response.

Live Optimization – Supercharge Your Welcome and Onboarding Emails

October 30, 2018
12pm EDT / 9am PDT / 4pm GMT

Your Presenters:
Val Geisler
Email Conversion Strategist at

Chad S. White
Research Director, Litmus

Jason Rodriguez
Community & Product Evangelist, Litmus

Justine Jordan
VP of Marketing, Litmus

Can’t make it on Oct. 30? Don’t worry. Register and you’ll receive the recording of the webinar.

>> Register for the free webinar

Industry Spotlight: Email Marketing at Nonprofits

Every industry does email marketing a little differently. They have different goals, different business models, different conversion channels, different offers, and on and on. That’s definitely the case with nonprofits.

Nonprofits tend to be fairly small compared to businesses in other industries. Their organizations are usually driven primarily by donations, and therefore the end of the year is a key time period for them.

As with other organizations, email marketing is critical for nonprofits. Nearly 79% of nonprofits say email marketing is important to the overall success of their organization.

However, nonprofits are especially challenged when it comes to email resourcing in terms of staffing and tools. That has led to major challenges and only 44% of nonprofits saying their email program is successful.

In this Industry Spotlight on Email Marketing at Nonprofits, we’ll look at a range of email marketing issues, including…

>> Read the entire post on the Litmus blog

NextAfter’s Generosity Freakshow Podcast: Optimizing Email with Chad White from Litmus

I recently joined Brady Josephson of NextAfter on The Generosity Freakshow Podcast to talk about email marketing and nonprofits. We talked about:

  • Why I wrote Email Marketing Rules
  • Where many brands go wrong with email marketing
  • What’s changed with email marketing over the years
  • How nonprofits’ email marketing programs differ from other industries’ programs
  • My definition of “generosity”
  • And more

>> Listen to The Generosity Freakshow Podcast

Go from Panic to Recovery with This Email Marketing Mistakes Decision Tree

Oh, no. You’ve just realized that you made a mistake with your latest email marketing campaign and the panic is starting to set in. What do you do next?

Take a deep breath and refer to this decision tree from our latest report, How to Recover from Email Marketing Mistakes. This decision tree will take you step-by-step through six questions that will help you decide how to recover from this mistake quickly and with as much grace as possible.

>> View the decision tree on the Litmus blog

The Last Word on September 2018

The Last WordA roundup of email marketing articles, posts, and tweets you might have missed last month…

Must-read articles, posts & reports

Adobe gets its company, snaring Marketo for $4.75 billion (TechCrunch)

Say Goodbye to Inbox by Gmail (TechCrunch)

Mark Ritson: We’re a very long way from declaring marketing a science (MarketingWeek)

This is why customers hate your emails (Smart Insights)

Insightful & entertaining tweets

Noteworthy subject lines

Levi’s, 9/24 – Register to vote. Make a difference.
J.Jill, 9/5 – When women come together to help women, it works.
Feeding America, 9/17 – Carolinas battered by Florence. Help now.
GapKids, 9/15 – Get ready for Halloween with these spooky styles
ThinkGeek, 9/25 – 25% off Easy Costumes gives you a head start on Halloween!
PepsiCo, 9/5 – NFL Party Boxes are here!
Lenovo, 9/11 – Introducing Smart Display with Google Assistant, 9/25 – Collector Alert: 98-100pt Wine List
Costco Wholesale, 9/26 – FREE White Glove Delivery on Select Patio Furniture! Plus, New Savings on iPads Start Today!
Lenovo, 9/26 – Who likes to wait? Shop Quick Ship laptops for same day shipping!
REI, 9/20 – More Puff, Less Fluff
Saks Fifth Avenue, 9/1 – Knit-picking: 3 looks we’re obsessed with
Nike, 9/11 – Trending: utilitarian style
Banana Republic, 9/13 – Vegan suede is in for fall
Crate & Barrel, 9/17 – Tabletop inspo: Mixed metallics.
ModCloth, 9/7 – Are you a layer lover?
Urban Outfitters, 9/6 – How many sneakers is too many sneakers?
Chipotle, 9/24 – The hardest ingredient to pronounce at Chipotle is…
The North Face, 9/8 – Walk a mile or twenty…
Saks Fifth Avenue, 9/8 – These will out-dress the other guests…
Monterey Bay Aquarium, 9/22 – Overload your inbox with sea otters!
Clinique, 9/8 – Why oily skin needs a moisturizer.
Pier 1, 9/13 – 3 ways to be the best host this fall!
Net-a-Porter, 9/30 – Try this new color power pairing
Jetsetter, 9/28 – 8 Bucket-List Trips in Europe That Will Change Your Life Forever
Williams Sonoma, 9/1 – INSTANT POT SALE + Delicious Recipes to Try!
Barneys New York, 9/7 – Fashion Horoschopes: Find Your Perfect Fall Outfit
RH, 9/30 – Introducing Our Fall 2018 Interiors Source Book
Victoria’s Secret, 9/17 – The Sexiest Show. The Sexiest City.
See’s Candies, 9/27 – Love candy? We’re hiring, join our sweet team!

New posts on

Email Briefs: Why You Should Use Them and What to Include in Them

Report: How to Recover from Email Marketing Mistakes

The Rarest and Coolest Defensive Design Tactic: Email Pixel Art

Switching ESPs: What You Should Expect

Leadership Brief: Why a Lack of Email Marketing Mistakes Is a Red Flag

The Last Word on August 2018


Get every new post delivered to your Inbox

Join other followers