How Marketers Can Adapt to Gmail’s ‘Manage Subscriptions’

Gmail Manage Subscriptions Inadvertently Increasing Total Unsubscribe Rates

“Received too many emails” has perennially been one of the top reasons consumers unsubscribe. Google is clearly trying to address this complaint with the “Manage Subscriptions” functionality it launched in Gmail last year and rolled out over the course of subsequent months. However, the functionality is hampered by flaws that limit its usefulness for consumers, while at the same time arbitrarily punishing some marketers.

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