Finding Your Reason to Embrace Accessibility
Accessibility entails creating customer experiences that can be accessed by people with a full spectrum of abilities, including physical, cognitive, hearing, and sight challenges. Accomplishing that involves a range of design enhancements, including full-width buttons, keeping sentences short, captioning videos, and using strong text contrast ratios.
Historically, brands have struggled to create broadly welcoming experiences, often because they can’t get a critical mass of support. Sometimes that’s because advocates lean too heavily on just one or two of the reasons brands should support accessibility when there are in fact four strong reasons to do so.
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