What’s Your Digital Customer Experience Strategy for Out of Stocks?

What's Your Digital Customer Experience Strategy for Out-of-Stock Products?

The pandemic, geopolitics, and war have snarled global supply chains, frustrating customers and causing record levels of brand switching and retailer switching. With problems unlikely to be resolved anytime soon, brands need nimble marketing strategies that maximize customer retention and minimize poor experiences.

To accomplish this, brands need a multi-pronged approach that spans web, messaging, infrastructure, and loyalty.

>> Read the full article on CMSWire.com

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