Posted on November 21, 2017
The first step in designing a great email of your own is often receiving a great email from another brand. In a word, the first step is Inspiration.
To get their inspiration fix, 64% of marketers subscribe to 20 or more brands’ emails. Just over 9% of marketers subscribe to 100 or more brands’ emails.
Want to know which brands you should subscribe to? In our 2017 State of Email Creative report, we share the top 30 brands that most inspire email marketers, based on more than 3,000 brand suggestions from more than 1,000 marketers. You should consider these must-subscribe brands. These are the emails that email marketers love.
Posted on November 20, 2017
In this webinar, expert email developer Kevin Mandeville and I will identify the top 5 opportunities to improve your team’s email creative process, based on the findings of Litmus’ 2017 State of Email Creative research report. But we won’t just give you the insights, we’ll share practical how-to advice to help you executive on each opportunity at your brand.
The Top 5 Opportunities for Improving Your Email Creative
Dec. 12, 2017
10:00am PT / 1:00pm ET / 5:00pm GMT
Chad White, Research Director, Litmus
Kevin Mandeville, Builder Product Manager, Litmus
Can’t make it on Dec. 12? Don’t worry. Register and you’ll receive the recording of the webinar.
Posted on November 17, 2017
Email creative is unlike web or print design. It has its own unique constraints and opportunities that marketers must master to make the most of the channel.
The rendering of your design is affected by the email client and screen size used to view it, whether images are disabled, and more. And you have lots of opportunities to up-level your design by using dynamic content, interactive email elements, A/B testing, and more.
Based on our survey of more than 3,500 marketers worldwide, our second annual State of Email Creative report examines every facet of email creative strategy, including:
- Finding email inspiration
- Brand guidelines
- Email design approaches
- The popularity of various design elements
- The use of one-off email designs
- A/B testing
- Email redesign schedules
- Landing page responsibilities
This 31-page report explores each of these findings and much more, with 25 charts providing data-based evidence of current practices and trends that impact the email creative process.
Use the results to benchmark your own email creative and design processes, to identify opportunities for improvement, and as evidence to argue for the need to experiment with new email approaches, elements, and tactics.
Posted on November 15, 2017
I’m honored to be among the first guests on Sleeknote’s new podcast, E-Commerce Boost. In my episode, I spoke with Sleeknote’s Julie Fjeldgaard about the Hierarchy of Subscriber Needs. I explain why creating respectful, functional, valuable, and remarkable email experiences is critical to email marketing success.
In addition to the Hierarchy of Subscriber Needs, we discuss some of the finding from Litmus’ 2017 State of Email Deliverability report, including:
- Sign-up processes
- How the context of a sign-up affects subscriber quality and needs
- The best and most problematic subscriber acquisition sources
- The opportunity around signup confirmation pages
Posted on November 14, 2017
Brand style guides tend to meticulously detail permissible fonts, header sizes, image style, logo sizes and placements, and on and on. However, despite the clearly unique considerations of the email channel, many companies don’t have any email-specific guidance in their brand guidelines.
Nearly 38% of brands don’t have email brand guidelines, according to Litmus’ upcoming 2017 State of Email Creative report, which is based on a survey of more than 3,500 marketers.
Thankfully, more brands are seeing the need to add email-specific content to their style guides, with 18% more brands creating email brand guidelines since 2016. That’s with good reason.
Having email brand guidelines makes designing emails easier and faster, particularly in organizations with distributed email programs or that use email agencies or freelancers. Marketers who describe their email programs as successful are 22% more likely that those at less successful programs to have brand guidelines for email (67% vs. 55%).
For all the details on what to include in your email brand guidelines…
Posted on November 7, 2017
Looking for an email marketing job in the US? Then California, Massachusetts, Georgia, Illinois, and New York are the top states for you. In Canada? Then Ontario is tops. In the United Kingdom? London is king.
Those are the top locations that were listed in the highest number of job postings to the Litmus Community Job Board between August 2016 and August 2017, when there were 256 total job postings.
Continuing to live up to its reputation as a high-tech hub, California was by far the state with the most job postings for email marketers. It had at least twice as many email marketing job listings as any other state, with the exception of Massachusetts.
While the United States had considerably more email marketing job postings than the United Kingdom, the city of London had more postings than any US state except for California.
Posted on November 6, 2017
Must-read articles, posts & reports
The Better Email on Design (Jason Rodriguez)
95% Boost in Conversions from a Small, Simple Change (Email Optimization Shop)
What annoys your clients the most when receiving an email? (Smart Insights)
Email marketing trends 2018 (Smart Insights)
Insightful & entertaining tweets
Heading to the office Halloween party as a wireframe cause I suck at Halloween 🤦🏻♂🤷🏻♂ pic.twitter.com/NWYXq1W3lI
— Gearóid (@gearoidorourke) October 31, 2017
— Janet Roberts (@evansmom) October 16, 2017
Me: “What’s your rate?”
Freelancer: “What’s your budget?” pic.twitter.com/82nmnYEEN3
— Anna Jenelius 👻 (@TheAnaka) October 23, 2017
— Alex Ilhan (@omgitsonlyalex) September 26, 2017
Noteworthy subject lines
ASPCA, 10/18 — Don’t Miss Out. Get Your ASPCA Calendar!
Kate Spade, 10/18 — cat ladies, rejoice!
Clinique, 10/14 — Gift sets for that holiday glow. 5 FREE minis with purchase.
RH, 10/12 — Introducing the Holiday 2017 Collection. Free Shipping on Hundreds of Items.
The Container Store, 10/1 — Got an organizing project? We’ve got a Starter Kit that’ll help
The Crutchfield Team, 10/22 — Sonos + Alexa = Sonos One
DNC Rapid Response, 10/25 — Our rights > Big corporations
FansEdge, 10/12 — THE YANKEES WIN! NY Is In The ALCS!
Nike, 10/22 — Layer your way to peak performance.
ModCloth, 10/7 — ’Cause legs need love, too.
RH, 10/22 — Introducing the Moroccan Cactus Silk Pillow Collection
Wayfair, 10/14 — UNDER-$150 TV stands. Popcorn not included.
GapKids, 10/14 — Here to save the day: Gap x Justice League
Hasbro, 10/12 — Super(hero) Savings
Gucci, 10/11 — Debuting the Unskilled Worker Collection
Godiva Chocolatier, 10/14 — You Asked, We Listened! Our Large Chocolate Bars are BACK
NFLshop, 10/31 — RESTOCK ALERT: Patriots Nike Free Trainer V7 Shoes (will sell out fast!)
Subway, 10/12 — Are you ready for some fooootlooongs?
San Diego Zoo & Safari, 10/13 — Happy, Happy Hippos
Gander Outdoors, 10/25 — Field Tips: The Lowdown on Ground Blinds
Neiman Marcus, 10/14 — Say yes to dresses under $300
Victoria’s Secret, 10/14 — HOLD ON: Free tote in stores!
The Container Store, 10/27 — Watch our Best-Selling Products In Action
Anthropologie, 10/14 — Text me, pls.
Victoria’s Secret, 10/12 — BRA #GOALS: New fall colors!
Sony Electronics, 10/18 — Be a Part of Sony Research | Tell Us What You Think
New posts on EmailMarketingRules.com
Posted on October 30, 2017
Image blocking is common, with some email clients disabling images by default and some subscribers turning off images to save mobile data or for other reasons. Because of that, email marketers need to use defensive design techniques to ensure that their message is conveyed when images are disabled.
Defensive design consists of three key tactics:
- Using HTML or live text as much as feasibly possible, instead of embedding all of your text into your images
- Adding ALT text to your images—or better yet, styled ALT text
- Using background colors on table cells
Let’s focus on that last tactic. Adding a background color to a table cell creates banners, content blocks, and is essential to making bulletproof buttons.
That’s great, but background-colored table cells can do more—much more. In addition to being used along with HTML text to create email content that is unaffected by having images blocked, table cell background colors can be used as a fallback for images. You do this by creating an email mosaic out of table cells and placing it behind an image. When the overlaying image is blocked and disappears, then the underlying email pixel art appears.
Posted on October 26, 2017
Their top email marketing trends in 2018—which were informed by contributions from experts, including myself—covered:
- GDPR, which Tim Watson of Zettasphere said would be “very disruptive if not terminal for email 3rd party data and that it would spur “more innovation in list growth this year than for the last 14 years.”
- Interactive email, which presents many opportunities and challenges for email marketers
- Conversational email copywriting, which is essentially about how to write email copy like a human
- Mobile-friendly designs, which are an imperative given the current email reading habits
- Deliverability, which I predicted would be boosted by an increase in email authentication driven by the emerging Brand Indicators for Message Identification (BIMI) standard
- Personalization and segmentation, which will be driven by affordable machine learning and AI solutions
For all the details…
Posted on October 23, 2017
Enthusiasm for email interactivity is at an all-time high this year, with marketers declaring that 2017 is the year of email interactivity, saying that interactivity was a bigger trend than Big Data. Marketers are right to be excited.
Allowing subscribers to click in an email and activate additional content within that email reduces friction by not forcing them to visit a website or app. However, email’s disruptive evolution from static message to mailable microsite presents many challenges.
But first things first. Before we look at the challenges, let’s look at all the opportunities that email interactivity offers to marketers.