Webbula: What Are the Top Email Marketing Resources for Beginners?
Posted on November 2, 2022

Along with 8 other email marketing experts, I share some of my picks for the best resources for folks just starting out in the industry. My top picks include:
- Really Good Emails, in addition to signing up to lots of email programs yourself
- Email Geeks Slack community and the #EmailGeeks community on Twitter
- Your email service provider
- As well as (selfishly) my book, Email Marketing Rules
All of the contributors to this roundup really came at it from a different point of view, leading to a diverse range of suggestions. To see all of our recommendations…
Hard Truths about B2B Personalization, Its Effectiveness, and Its Future
Posted on November 1, 2022

Forget Personalisation, It’s Impossible and It Doesn’t Work. I’ll be honest: When I saw that headline in my Twitter feed, I nearly laughed out loud. In fact, I assumed the piece was satirical. It wasn’t.
As a long-time believer in and witness of the power of personalization in email marketing, I was skeptical. However, if you take the time to read the article as I did, then you’ll discover that the authors make some strong arguments about the weaknesses of personalization as a technical endeavor and business goal for B2B brands. Their opinion hinges on two points. Both are worth examining, along with some counterpoints.
Mailgun Podcast: Silver Linings in Omnichannel Marketing
Posted on October 25, 2022

“Deliverability and strategy are inexorably intertwined. Deliverability sets the floor for what we need to achieve.” That was just one of the things I said during my time on Email’s Not Dead podcast with Mailgun’s Jonathan Torres, Eric Trinidad, and Nick Schafer.
During our conversation, which focused heavily on deliverability and performance measurement, we also talked about:
- Spamhaus becoming much more active
- How Mail Privacy Protection is impacting the industry
- Whether other inbox providers will adopt policies similar to MPP
- The value of clicks and how to get more of them
- The need for re-permissioning
- The silver lining of MPP
To hear about all of those topics…
7 Types of Customer Attributes for Segmentation & Personalization
Posted on October 19, 2022

As ways to increase the relevance of your digital marketing campaigns, segmentation and personalization have evolved dramatically over the past decade or so. Indeed, they’ve come so far that simple personalization like addressing subscribers by their first name are now viewed as hollow gestures.
Today, consumers expect brands to use segmentation and personalization to demonstrate that they’re paying attention and truly understand who they are and what they’re interested in. Thankfully, brands have a wealth of potential data they can use to get closer to their customers and prospects.
In Oracle Consulting’s latest Marketing Checklist, we share more than 170 customer attributes you can use to either send a segmented campaign or personalize a campaign. These attributes include seven different kinds of information. In this post, Kaiti Gary discusses each kind.
One Year Later: How Mail Privacy Protection Has Impacted Marketers
Posted on October 13, 2022

Sept. 20 marked the 1-year anniversary of Apple’s launch of Mail Privacy Protection, which has affected everything from email performance measurement to deliverability to email design. Despite the far-reaching nature of these impacts, the results of Oracle Marketing Consulting polls over the past year show that marketers are getting a grip on managing them.
Most notably, the percentage of marketers who say that MPP has extensively impacted their email marketing program has fallen from a high of 33% at the beginning of this year to just 6% last month. The majority of those who were seeing extensive impacts have managed those issues to the point where the impacts are now only significant.
The overall decline in impact is likely attributable to the availability of advice on how to adapt to MPP, as well as a general decrease in anxiety about the change over time. And the distribution of impact likely maps to the size of the respondents’ email programs, with smaller senders being less affected by MPP and larger senders more affected.
The variations are also likely the result of brands being less or more affected by how MPP has affected email analytics, deliverability, and design. Let’s go into more detail about how it has impacted each of those areas of email marketing.
OneSignal Podcast: Email Is Important Part of Omnichannel Journeys
Posted on October 12, 2022

“People do not engage with channels. They engage with brands.” That’s one of many points that I stressed when I joined OneSignal Chief Revenue Officer Josh Wetzel on the OneSignal Podcast. During our discussion, we talked about:
- How businesses should think about their channel prioritization
- How the various digital marketing channels complement each other
- Recommendations for those who are completely new to email marketing and looking to start a program
- How companies will think about messaging in 5 years
- And much more
Segmentation & Personalization Ideas to Explore: An Oracle Consulting Checklist
Posted on October 11, 2022

Checklists can inspire you, help you identify gaps, allow you to take inventory, and provide an easy-to-follow action plan. At Oracle Marketing Consulting, we use checklists all the time with our clients. In fact, we love them so much that we wanted to share some of our most useful checklists, including this one about audience segmentation and personalization ideas.
Relevancy is core to delivering value to digital marketing subscribers, and segmentation and personalization are two of the major strategies for creating it. In this report, we’ve compiled a list of more than 170 attributes you can use to either send a segmented campaign or personalize a campaign. These customer attributes fall into seven different kinds of information:
- Demographic
- Firmographic
- Technographic
- Geographic
- Psychographic
- Behavioral
- Social Influence
We hope this checklist inspires you to send more segmented and personalized digital marketing campaigns so you can achieve the performance you’re looking for.
Fourth Quarter 2022 Holiday Marketing Quarterly
Posted on October 7, 2022

The holiday season doesn’t have an off-season. Having a successful holiday season means executing a successful four-quarter strategy. Oracle Consulting’s Holiday Marketing Quarterly gives you a quarter-by-quarter plan for how to achieve more during the critical holiday season.
The fourth quarter is focused on wrapping up your final prep and then taking action during the holiday season to maximize results and minimize problems. In this 12-page Holiday Marketing Quarterly, we share a 21-point checklist that spans six areas of focus:
- Engaging Seasonal Buyers
- Automated Campaign Adjustments
- Leveraging New Capabilities
- Cross-Channel Coordination
- Incremental A/B Testing
- Finalizing Your Plans
For the full checklist…
>> Get the Holiday Marketing Quarterly for free via a no-form download
Message Prioritization: How to Emphasize the Right Messages
Posted on October 6, 2022

Which messages should I send this subscriber today? For many brands, the answer to that question is complex, because some of their subscribers are qualified to receive multiple broadcast, segmented, or automated messages because of their preferences or behaviors. However, sending them a bunch of messages in quick succession tends to create noise, not success.
The solution to this problem is to have a clear message prioritization, which involves suppression and send time decisions around your digital marketing campaigns to ensure you’re:
- Not sending so many messages that your subscriber fatigues or opts out
- Sending the highest value message
- Avoiding taking attention away from your high-value messages
Accomplishing that can involve everything from no-tech to high-tech tactics. It also helps to strategize your message prioritization by dividing your campaigns into three buckets:
- Your broadcast campaigns
- Your segmented campaigns
- Your automated campaigns
Let’s look at the tactics you’ll want to consider…
8 Reasons to Pause Your Digital Marketing Campaigns
Posted on October 5, 2022

The Sept. 8 passing of Queen Elizabeth II prompted many UK brands to suspend their email, SMS, social media, and other digital marketing campaigns out of reverence and respect—as well as out of fear of coming across as insensitive if they were to continue with business as usual. Such moves are wise, as they forgo some engagement and revenue in the short-term in order to avoid backlashes that cause brand damage and audience loss that significantly impact long-term performance.
Sadly, brands have faced an increasing number of circumstances in which they’ve decided it was in their best interest to cancel or delay their digital marketing campaigns, either on a national or regional basis. To respond quickly, your company should agree on the circumstances that would typically lead it to take action.
Consider these 8 reasons to halt your marketing campaigns…