The Last Word on May 2014

The Last WordA roundup of email marketing articles, posts, tweets and examples you might have missed last month…

Must-read articles, posts & whitepapers

Gmail Data Analysis Reveals Image Blocking Affects 43% of Emails (Litmus)

Users Receptive To Social Logins, Marketers Slow To Adopt Them (MediaPost)

Gmail’s message to email marketers: Focus on engagement (Campaign Monitor)

Email deliverability issues hurting consumer interaction (Experian)

Defining Your Key Performance Indicators (MediaPost)

Insightful & entertaining tweets

@jwatton: Laser-like demographic targeting. Question is, how did they know? 😉 http://t.co/Lys4yd17Sa

@ETswipefile: Which super long email is the #BetterSwipe? A: http://t.co/u4dhoh8VwV or B: http://t.co/KiQHMRAirA Repin or Like to vote

@salesforce: Yum! MT @gepeto42 “I typoed @salesforce and realized I should open a Mexican restaurant called Salsaforce.” http://t.co/61Q3OOU7aJ

Great additions to the Swipe File pinboards

Hipmunk infographic-inspired email sent on 4/15/14 >> View the pin

Litmus email with HTML5 video background sent on 4/17/14 >> View the pin

TripAdvisor review impact email sent in 2/2014 >> View the pin

Modcloth cart abandonment email sent in 5/2014 >> View the pin

Noteworthy subject lines

Chipotle, 5/5 — Graduatering
Vera Bradley, 5/28 — Genius ways to gift the grad …‏
Sony, 5/27 — Gifts at the Head of the Class | Discover Tablets, Speakers + More for Grads‏
Uncommon Goods, 5/28 — Make a Grown Man Cry‏
Brooks Brothers, 5/28 — Visit our Father’s Day Gift Shop‏
ASPCA, 5/7 — No Mom Deserves This
Pier 1 Imports, 5/11 — There’s still time to find Mom’s favorites – and to be hers.
Lenovo, 5/7 — Meet mom’s match.
The Container Store, 5/16 — Pintastic Products and 10% OFF Click & PickUp!
Babies R Us, 5/25 — Top 5 Most-Pinned!‏
MoMA Store, 5/13 — MoMA Design Store Presents Kickstarter
Staples, 5/27 — Rock, paper, scissors – guess which one is $4‏
Threadless, 5/15 — The internet is made of cats!
Godiva Chocolatier, 5/20 — The Weekly Want: Puts Pies to Shame!
Love your outdoor furniture? Keep it looking brand new with these tips!
J.Crew, 5/12 — OK, it’s really, truly, actually sunny out. Sandal shopping’s a go.
J.Crew, 5/4 — Paint your nails. Update your sandals. Try a bandana.
Feeding America, 5/8 — Share the Facts About Senior Hunger

New posts on EmailMarketingRules.com

Email Content’s 6 Degrees of Personalization

Find Your Email Inspiration in the 2014 Best of the Email Swipe File

Email Marketing Double-Dog Dares: Vol. 4

Follow the Swipe File on Twitter @ETswipefile and You’ll…

Crowd Favorites from the Swipe File: April 2014

Unroll.Me Is a Promotions Tab in an Email

The Last Word on April 2014

Highly personalized Twitter emailEmail content personalization has come a very long way. I remember back around a decade ago when personalization was synonymous with first-name merges. Now there are so many ways to personalize messages for individual recipients.

Here are six aspects of your subscribers by which to personalize your emails to them:

  1. Who They Are
  2. Who They Care About
  3. What They Did
  4. What Others Did in Reaction
  5. What They Have
  6. Where They Are.

For all the details and lots of real-world examples…

>> Read the entire post on the ExactTarget Blog

2014 Best of the Email Swipe FileA swipe file is a record of your top-performing campaigns that you return to for learnings and ideas. It was this concept that inspired us to create the Email Swipe File on Pinterest, where we share the emails and landing pages that excite and impress us. We’ve already shared more than 310 examples of email awesomeness dating all the way back to 2006—and there’s much more to come.

In the 2014 Best of the Email Swipe File, we highlight the 20 examples from the past year that we love most and put them in the context of five trends that are having a major impact on email design:

  • ADVANCED PERSONALIZATION: Personalization that goes way beyond first-name merges is one of the key ways marketers can make their messages more relevant to individual subscribers.
  • TRIGGERED SOPHISTICATION: Explore ways to make triggered emails ever better—with longer campaigns, smarter content, and better triggers.
  • SMART RENDERING: Rendering tactics can ensure that your message is optimized for the platform, situation, person, and time of open.
  • UNIQUE VOICE: Influenced by content marketing and social media engagement, the voice of marketers is undergoing a shift from promotional, corporate and detached to helpful, conversational and timely.
  • INSPIRED FUNDAMENTALS: Don’t forget the fundamental messaging and design tactics that have been effective for years, like creating messaging that’s on brand, focused, and sharable.

Learn more about these trends, see which email campaigns we loved best, and check out the ideas we most hope you’ll steal, test and make your own. Get inspired!

>> Download the 2014 Best of the Email Swipe File

>> Download the 2013 Best of the Email Swipe File

Email Marketing Double-Dog Dares: Vol. 4

View all of Chad's MediaPost columnsSince email is a fast-moving, fast-evolving channel, marketers must be experimenters to succeed at a high level. With that in mind, I dare you—no, I double-dog dare you—to test these six out-of-the-box, bleeding edge, and fun/weird ideas:

1. Bring transparency and rewards to email activity. Especially now that ISPs are factoring engagement into their delivery algorithms, you want your subscribers to open and click your emails—and perhaps share them with their networks and take other positive, trackable actions. Why not be up front about it?

Launch an annual, biannual, or quarterly activity email that…

>> Read my entire Email Insider column on MediaPost.com

  • See every new digital marketing example pinned to the Swipe File on Pinterest
  • Rediscover great pins from the past every #FlashbackFriday
  • Be able to chime in on which of two similar examples is the #BetterSwipe every Tuesday
  • Find seasonal inspiration for your campaigns
  • Learn which pins are fan favorites
  • Be sure not to miss that latest Swipe File reports, blog posts, webinars, and videos

So, get your daily dose of digital marketing inspiration.

>> Follow @ETswipefile on Twitter

>>Help spread the word. Click to tweet: “Follow @ETswipefile to discover great digital marketing examples from the Swipe File. I did!”

Follow @ETswipefile on Twitter

Crowd Favorites from the Swipe FileWe pin tons of inspiring digital marketing examples to our Swipe File pinboards on Pinterest every month. And each month you tell which ones most inspired you by repinning and liking them.

Here are your favorite pins among the ones we uploaded last month:

The Email Swipe File’s crowd favorite was…

Pizza Express >> personalized birthday email with awesome images-off rendering >> View the pin

>> Browse the Email Swipe File

The Social Swipe File’s crowd favorite was…

First Cup >> used social listening to target coffee drinkers at the local level >> View the pin

>> Browse the Social Swipe File

The Audience Growth Swipe File’s crowd favorite was…

Home Depot >> e-receipt with email opt-in promotion >> View the pin

>> Browse the Audience Growth Swipe File

Help determine this month’s crowd favorites by repinning and liking the Swipe File pins that inspire you most.

Unroll.MeUnroll.Me is the kind of service that makes email marketers nervous. It facilitates unsubscribes and bundles messages from multiple brands into a single daily email digest, and its user base has quickly grown to more than 720,000.

However, there’s no reason for alarm. We’ve seen this before. Unroll.Me is quite similar to Gmail’s Promotions tab, which in general has had a positive effect on email marketing.

I recently spoke with Direct Marketing News Associate Editor Elyse Dupre about Unroll.Me and how marketers shouldn’t worry, but should expect the service’s growth to drive other changes in our industry.

>> Read the entire story on DMNews.com

The Last Word on April 2014

The Last WordA roundup of email marketing articles, posts, tweets and examples you might have missed last month…

Must-read articles, posts & whitepapers

Reengagement Campaigns: When Should You Drop Inactives? (MediaPost)

Triggered Email Messages: Keys to Success (ClickZ)

Results and Lessons from 9 Subject Line split tests (ZettaSphere)

Gmail Continues to Shift the Market Share Landscape (Litmus)

Which Came First, Your Email Content or Your Segment?  (ClickZ)

Insightful & entertaining tweets

@fchimero: There’s a special designer hell where you watch someone else use Photoshop.

@mparkerbyrd: 90% of the value of postmortems is actually in the time you spend preparing for the postmortem: forced reflection. #CreativityInc

@CaptainInbox: Wow! a great & immensely accurate list: “Announcing the Magill Report List of Vetted, Reputable Email List Vendors” http://t.co/m21IgP6Mw3

Great additions to the Swipe File pinboards

Pizza Express mosaic email sent in 2/2012 >> View the pin

Marriott responsive email sent on 3/26/14 >> View the pin

Reliant weekly power usage summary email sent on 3/24/14 >> View the pin

Noun Project confirmed opt-in email sent in 3/2014 >> View the pin

Noteworthy subject lines

Hayneedle, 4/27 — It’s time to plant!
Hayneedle, 4/22 — It IS easy being green …
Staples, 4/22 — Up to 50% off eco-friendly supplies.
Lowe’s, 4/22 — Be the Change This Earth Day
ThinkGeek, 4/22 — ThinkGeek salutes \S/upermoms!
Overstock.com, 4/22 — Mother’s Day is May 11th – Start Shopping Now
Drs. Foster & Smith, 4/22 — Become a Better Pet Parent
PersonalizationMall.com, 4/21 — Graduation Party Gifts & Decorations On Sale Now
J.Crew, 4/17 — We moonlight as wedding planners. For free. ‏
Clinique, 4/22 — Breakouts to clear skin—change your story! Plus watch us on YouTube.
SeaWorld Orlando, 4/14 — 50th Celebration SALE: Save $5 at ShamuShop.com
Blue Nile, 4/11 — 10 Diamond Shapes to Help you Create the Perfect Ring
Uncommon Goods, 4/7 — The 50/$50 List
ModCloth, 4/11 — Open this email, get $10. Yup, it’s that easy!
OnlineShoes.com, 4/7 — Get your closet ready for the occasions ahead
Express, 4/7 — The must-have color of the season
Etsy, 4/21 — Mother May I?
Dell, 4/21 —  Windows 7?
Barneys New York, 4/13 — Dreaming of Summer? Shop Swimwear, Sunwear and More Now
Drs. Foster & Smith, 4/12 — Travelling with your pet this summer?
Zappos, 4/14 — Got a yacht?
Nikon Store, 4/11 — The Lunar Eclipse is Almost Here! Will Your Photos Do it Justice?
Gerber, 4/10 — Hey Chad, have you seen our new site?
Lenovo, 4/8 — What’s the G for?
Subway, 4/1 — Have you tried our latest flavor madness?

Most popular posts on EmailMarketingRules.com

1. Infographic: The Growing Adoption of Mobile-Friendly Email Design

2. The Many Uses (and 2 Drawbacks) of Animated Gifs

3. The 1, 2, 3 of Defensive Design

4. Gmail’s 10th Anniversary: Its 3 Greatest Contributions

5. Infographic: Shopping Cart Abandonment Email Opportunities

The 3 Pitfalls of Offline Opt-ins

Home Depot pin pad opt-inOffline email signups offer many opportunities to lose a perfectly good subscriber through poor process. Shoppers at your stores, patrons at your restaurants, and visitors at your conference booths make great subscribers. The challenge is accurately collecting email addresses in these environments.

Avoid these three offline opt-in pitfalls:

  1. Transcription, especially without verification.
  2. Not setting the right expectations.
  3. Handing out immediate rewards for email addresses.

For all the details and examples…

>> Read the entire post on the ExactTarget Blog

The Most Inspiring Subject Lines

View all of Chad's MediaPost columnThere’s probably no greater fascination among email marketers than subject lines. Creating magic in just a few dozen characters is a mix of art and science and luck.

While straightforward subject lines tend to fair best, I recently shared 100 of my favorite creative subject lines since 2006 to inspire folks to experiment and test. We asked readers to tweet their favorite subject lines from the collection, and keeping track of the nearly 500 tweets revealed some interesting trends.

The subject lines that readers found most inspiring were…

>> Read my entire Email Insider column on MediaPost.com