Alt Text: Best Practices & Evolving Concerns

On websites and in marketing emails, social posts, and other online content, alt text helps a wide range of people fully understand your content by providing a plain-text alternative to images. However, using alt text optimally isn’t as simple as just inserting a text description into an image’s alt tag. But before…
Inbox Survival Guide

Email marketing is evolving, driven by changes at inbox providers and new technologies available to marketers. When I got together with Chintan Doshi, Mavlers’ Head of Email & CRM, for their Marketing Insiders Series, that was the focus of our conversation. Over the course of an hour, we talked about: The most…
The Bridge to an Omnichannel Digital Marketing Future

Consumers have been omnichannel in their behavior for at least a decade, seamlessly shifting from one channel to another on their journey toward getting what they want. And B2B buyers have also gone omnichannel. To their frustration, however, most brands have struggled to move beyond their siloed multichannel operations. That has meant…
Survive the AI Takeover of Search — 5 Moves Every Brand Must Make

Traditional search—and Google, in particular—is under serious threat of being dislodged as the starting point for many buyers’ journeys. In January, ChatGPT and other alternatives drove Google’s search engine market share below 90% for the first time since 2015, according to Statcounter. And the sharks are circling more aggressively now, with both…
The Limitations of B2B Email Marketing Benchmarks

Email marketers put too much stock in external benchmarks, which can give them a distorted view of their performance and cause them to make ill-informed strategic and tactical mistakes. That was the core message of my closing keynote for MarketingProfs’ Modern Email Marketing Essentials. Let’s explore that issue and what B2B marketers…
The Last Word on July 2025

A roundup of digital marketing and email marketing articles, posts, and social buzz you might have missed last month… Must-read articles, posts & reports How the Attention Economy Is Devouring Gen Z — and the Rest of Us (The New York Times)(gift article) Q2 2025 Email Patterns, Trends, and Outliers (Really Good…