Digital Marketers Are Afraid to Make Mistakes: 4 Negative Repercussions
Basketball hall of famer and greatest of all time Michael Jordan once said, “I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. Twenty-six times I’ve been trusted to take the game-winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.”
While athletes, entrepreneurs, and many other professionals have a healthy perspective on failure as a route to success, that’s not always the case with digital marketing professionals. For instance, Oracle Marketing Consulting ran a poll last year asking if digital marketers were hesitant to admit to mistakes for fear of being fired or suffering other repercussions and a shockingly high 78% said yes.
That’s roughly in line with a 2017 poll by Litmus where only 32% of respondents said that email marketing was a failure-friendly channel. In a separate 2016 poll by Litmus, more than 11% of respondents said that they personally knew someone who’d been fired for making an email marketing mistake.
Having a zero tolerance for mistakes in digital marketing is an unrealistic standard that no team can live up to for very long. Such a policy shows an unfamiliarity with the reality of how these channels operate and how digital campaigns are crafted and launched. But more than that, it creates anxiety, secrecy, and risk-aversion that hold digital marketing programs back long-term in four ways…
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