The Email Professional: A Snapshot

More than 3,500 marketers completed our State of Email Survey, which closed at the end of January and explores how brands plan, build, approve, send, and ensure the deliverability of their email campaigns. We’ll be releasing the findings of that survey in the weeks and months ahead, but in the meantime we’d…

#AlternativeEmailFacts and the Truth

As a former journalist and long-time researcher, I’m profoundly troubled by our national struggles with the value of science, the need for evidence, and the meaning of the word “fact.” With the US government currently imposing gag orders on research, making executive decisions without proof and then disparaging judges who demand proof,…

Litmus’ Email Design Podcast #47: View Online Links, Image-Based Emails, and “Above the Fold” Buttons

I was a guest on the Email Design Podcast, which is hosted by Kevin Mandeville and Jason Rodriguez. During the half-hour show, we discussed a number of questions asked by Litmus Community members, including: Old OWA rendering engine deprecated? What are you doing to future-proof your career? Is a “View this email…

Top 10 Email Marketing Predictions for 2017

My Litmus teammates and I see a lot of change on the horizon this year. Here are our top email marketing predictions for 2017: At least 30% of marketers will have tried embedded video in email by the end of 2017. (Chad White) Email marketers will break down silos and work cross-functionally…

The Evolution of Email Marketing: Past and Future

Anyone who says email hasn’t changed much in the past few decades is simply demonstrating that they don’t know much about email. It’s a dangerous mistake for brands to underestimate the evolution of email marketing over the past couple of decades, as it sets them up to not be agile enough to…

Webinar Recording + Q&A: State of Email – A Year in Review

To understand how email marketing is changing and to identify opportunities for brands, Litmus surveyed more than 900 marketers worldwide. Those extensive results powered our State of Email research series, which included: The State of Email Design [ebook] The State of Email Salaries & Jobs in the U.S. [ebook] The State of…

5 Reasons List-Unsubscribe Concerns Are Overblown

Apple’s iOS 10 Mail added support for list-unsubscribe, but the large “easy unsubscribe” banners that appear in marketers emails appear to be driving up opt-outs. Here are 5 reasons why marketers shouldn’t panic… Unsubscribes are not inherently bad, since they don’t harm deliverability and may not harm revenue. Brands have made it…

17 Ecommerce Marketing Trends for 2017

Ometria asked me and 16 other experts what we thought would be big in ecommerce marketing in 2017. Predicted trends included a focus on content, understanding customer journeys, the rise of social commerce, a consolidation of retailers’ technology stack, and more. My prediction about e-commerce marketing next year centers around broadcast vs….

7 Email Marketing Predictions for 2017

With 2017 just around the corner, Campaign Monitor sought predictions for the New Year from me and six other email marketing experts: Alex Williams, Trendline Interactive Matthew Smith, Really Good Emails Daniel Codella, ZURB Andrea Wildt, Campaign Monitor Jordie Van Rijn, Email Monday Ros Hodgekiss, Campaign Monitor My prediction centers around automation…

Answers to 4 Burning Questions about Gmail Supporting Responsive Design

As of the wee hours of this morning, Gmail began rolling out support for media queries across its webmail and iOS and Android email apps. This follows their Sept. 14 announcement about the change, which included developer documentation. And that Gmail announcement followed the announcement in August that Microsoft is partnering with…

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