How to Write an Effective Apology Email

Read the full article on Ragan.comSo, you’ve made a mistake.

Maybe your website went down or you sent an email with an error. Maybe a PR situation has arisen. It happens to the best of us.

Now you want to make amends, and you’re thinking of sending an apology email.

In this article on Ragan.com, I talk about how to determine if you do indeed need to send an apology email and, if you do decide that an apology email is warranted, how to craft one that’s clearly branded, concise, and effective.

>> Read the full article on Ragan.com

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