The Rarest and Coolest Defensive Design Tactic: Email Pixel Art

Image blocking is common, with some email clients disabling images by default and some subscribers turning off images to save mobile data or for other reasons. Because of that, email marketers need to use defensive design techniques to ensure that their message is conveyed when images are disabled. Defensive design consists of…

Smart Insights: Email Marketing Trends in 2018

2018 is fast approaching, so Smart Insights’ breakdown of six emerging email and marketing automation trends is timely. Their top email marketing trends in 2018—which were informed by contributions from experts, including myself—covered: GDPR, which Tim Watson of Zettasphere said would be “very disruptive if not terminal for email 3rd party data…

Email Interactivity: Opportunities and Challenges

Enthusiasm for email interactivity is at an all-time high this year, with marketers declaring that 2017 is the year of email interactivity, saying that interactivity was a bigger trend than Big Data. Marketers are right to be excited. Allowing subscribers to click in an email and activate additional content within that email…

Webinar Recording + Q&A: The Root Cause of Poor Email Deliverability

Being blocked and blacklisted should be far less common than they are today, when 34% of marketers have been blocked and nearly 15% have been blacklisted in the past 12 months, according to Litmus’ 2017 State of Email Deliverability report. After examining the subscriber acquisition, permission, inactivity management, and other practices of…

The Last Word on September 2017

A roundup of email marketing articles, posts, and tweets you might have missed last month… Must-read articles, posts & reports Improving Gmail Delivery (Word to the Wise) 7 Really Good Unsubscribe Pages + Preference Centers (Really Good Emails) What’s the Most Annoying Thing About Email Marketing? (eMarketer) Getting GDPR consent & opt-in…

Email Design Podcast #78: The 2017 State of Email Deliverability

In this episode of The Email Design Podcast, I talk with host Kevin Mandeville about the findings of our 2017 State of Email Deliverability ebook, which is the latest in our State of Email Survey research series. The report addresses the email marketing behaviors that improve and harm deliverability. During this 48-minute…

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